Queue
Queue for payment centers

One line for every window, even on due date

Customers take a number at the door and wait where there is shade or a seat. Every window calls from the same line, so the fastest one gets them.

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The waiting room today

What the line costs you

Due date is a queue outside the building

The line reaches the parking lot for two days a month, and the other days the same counters are quiet.

Per-window lines are unfair by accident

One transaction takes thirty seconds and the one in front of it takes ten minutes, so the lane you picked decides your afternoon.

There is nowhere to sit and no way to leave

Customers stand because stepping out means losing a place that only exists as a physical position in a line.

How Queue fits

Windows serve from one list, not from their own line

Open a counter for each window. Every counter pulls from the same line and shares one set of numbers, so the next customer goes to whichever window frees up first.

  • Split by transaction type when it helps: payments at some windows, applications and reconnections at others.
  • Close a window for break and its waiting customers stay in the line for the rest.
  • The wall display shows the number being served at every open window at once.
  • Customers see how many are ahead, so they can sit down or step outside without losing their place.
FAQ

Questions from payment centers

Do you handle the payment itself?
No. This is only the wait before the counter. Your collection system, POS, and receipts stay exactly as they are.
Our peak is two days a month. Does the pricing punish that?
Pick the daily visitor band that covers your busy days rather than your average ones. You can move up a band at any time and it lifts straight away.
Many of our customers are not comfortable with apps.
Nothing to install. It opens in the phone browser, and anyone who would rather not use a phone is added by your staff as a walk-in.

More answers on pricing and the free trial.

Other lines

Queue runs the same way everywhere

Different rooms, same problem. One line, however many counters serve it.

Ready to make waiting easier?

Set up your queue in a few minutes and let your customers wait anywhere. Free for 15 days.

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