Queue for medical clinics

A waiting room that is not full of waiting

Patients join the line at the door or from home, watch their place move on their phone, and come back when they are close to being called.

No payment details required.

The waiting room today

What the line costs you

The room fills before the doctor arrives

Everyone comes at opening because that is the only way to be sure of a slot. The first hour is standing room and the last hour is empty.

Nobody can leave the chair

Patients will not step out for food or air because they cannot tell how close they are. So they sit, and they get restless, and they ask the front desk.

The front desk repeats itself all day

How many more before me. Is the doctor in yet. Did you skip me. Every answer costs a minute your staff does not have.

How Queue fits

One line, however many doctors are in

Open a counter for each consulting room. They all call from the same line and share one set of numbers, so a patient takes one ticket and sees whichever room frees up first.

  • Patients join by scanning a poster at the door, or from the clinic's link before they leave home.
  • The screen in the waiting area shows the number being served at every open room.
  • Give a room its own services so a patient for a specific consult only queues for the doctor who handles it.
  • Set a patient aside when they are not back yet and call them again later without sending them to the end.
FAQ

Questions from medical clinics

Is this an appointment system?
No. It handles the wait before the consult. If you already book appointments, patients still queue on arrival and this is the line they stand in.
Do you store patient records?
No. A patient gets a number and can add a nickname if they want to. There are no medical records, no diagnoses, and nicknames are deleted after 24 hours.
What about elderly patients or anyone without a phone?
Your staff adds them to the same line as a walk-in and they are called from the display like everybody else.

More answers on pricing and the free trial.

Other lines

Queue runs the same way everywhere

Different rooms, same problem. One line, however many counters serve it.

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