Queue for government offices

A public service line that people can actually see

Residents take a number, sit down or step out, and follow the line on their phone. Every window calls from the same list.

No payment details required.

The waiting room today

What the line costs you

The queue is a physical line by default

Holding a place means standing in it, so the room fills before it opens and nobody can leave.

Different transactions, different speeds

A certified copy and a permit renewal take very different amounts of time, and one line for both frustrates everyone in it.

Nobody can tell how long this will take

Residents plan a whole day for a transaction that might take twenty minutes, because there is no way to know in advance.

How Queue fits

Windows, services, and one number per resident

Add a counter for each window and give it the transactions it handles. A resident takes one number and is called by whichever window handles their transaction and frees up first.

  • The wall display shows the number being served at every open window at once, in large type.
  • Residents see how many are ahead and roughly how long, so they can plan the rest of the day.
  • Close windows for lunch and their waiting residents stay in the line for the others.
  • Numbers only on the display, never a resident's name.
FAQ

Questions from government offices

Do you keep records of who was served?
A number and, if the person chose to add one, a nickname. Nicknames are deleted after 24 hours and there is no other personal information.
Can residents join before they arrive at the office?
Yes, from your queue link. That turns the trip into part of the wait.
Can we prioritise senior citizens, PWDs, and pregnant women?
Yes. Staff controls the order of calls, so a priority resident can be called next from the dashboard.

More answers on pricing and the free trial.

Other lines

Queue runs the same way everywhere

Different rooms, same problem. One line, however many counters serve it.

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